Social Media Intelligence Gathering And Anomaly Detection

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Customers and Collaborators

University of Hong Kong
Univresity of Copenhagen
Tsinghua University
CMU
Tecnológico De Monterrey
Xiamen University
Peking University
ICFJ
Rolli
Tortoise Media
Pulitzer Center
Global Witness
network visualization

Comprehensive social media data & intelligence

Information Tracer gathers data from X(Twitter), Facebook, Instagram, Reddit, YouTube, Bluesky, Weibo, and more.

The software can visualize and analyze narrative spread from "30,000 feet" (global trend) to "3 feet" (individual behavior) -- allowing a user to easily zoom in and out.


Recent Projects

Detect Online Harm and Hate Speech

We fight the good fight. For example, we collaborated with Tortoise Media to investigate cyberbullying against actress Amber Heard.

Using Information Tracer, we discovered large scale pro-Johnny Depp influence operations. Our work is featured on Podcast Who Trolled Amber.


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timeline visualization
map visualization

Discover Bots and Inauthentic Accounts

To separate noise from truth, our proprietary algorithms provide more than 40 metrics and indicators of suspicious behaviors -- from language pattern to posting time to geo-location and sentiment. For more detail, check our work on Detecting Anti-Ukraine Bots On X.


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Impact and Awards

Future Technology Award

We won the Future Technology Award at the 2023 Next Challenge for Media and Journalism. The Award is given to "tech finalist advancing the public interest".

Twitter Developer Challenger

We won 1st place at 2022 Twitter Developer Challenge, "Conversation safety tools" Category. The total number of participant for the Challenge is 1623.

workshop

Delivered workshops to 2023 World Press Institute Fellows, media executives, and Deutsche Welle Akademie.

workshop

Presented research at DEFCON 2022, the largest hacking conference in the world, with a number of participant above 35000.

Our journey

journey map